Alliants Application pour le personnel
Alliants Application pour le personnel

One Workspace for Every Shift

One workspace for every team member, on every shift, on whatever device is to hand.

Contactez dès aujourd'hui l'un de nos experts en expérience client

Plus de 70 millions d'expériences client dans des centaines de milliers de chambres.

Airelles
Atlantis the Palm Limited
Ballys Corporation
Collection Beemok Hospitality
Groupe Boutique
COMO Hotels and Resorts
Constance Gestion hôtelière
Cordis Hotels & Resorts
Hôtels Corinthia
Crane Resorts
Centres d'intérêt liés au Dart
Dorchester Collection
easyHotel Plc
Ennismore International Management Ltd
Equinox Holdings, Inc.
Fairmont Hotels & Resorts, Inc.
FontaineBleau Resorts
Hôtels et centres de villégiature Four Seasons
Complexes hôteliers de Grace Bay
Suites Grosvenor House
IHG (InterContinental Hotels Group)
Groupe Kulm
Loews Hotels and Resorts
Groupe Lore
Groupe hôtelier Mandarin Oriental
Maybourne Hotel Group
MML Hospitality
Mollie's Motel & Diner
Appartements MOOI
Mr. C Hotels & Residences
Muir, Collection d'autographes
Nouvelle vie
Hôtels Nobu
One&Only Resorts
Paradox Hotels
Quinta do Lago
Hôtels Raffles
Trésors rares
Red Sea Global Hospitality
Regent International Hotels
Resorts World Las Vegas
Hôtels Rocco Forte
Rosewood Hotel Group
Sea Containers Londres
Siro Hotels
L'Alpina Gstaad
La collection celtique
Les hôtels Loren
La collection « Set »
Le Saint-Clément
Whitbread PLC
Yotel
Alliants Application pour le personnel

Start every shift on one page.

Every shift starts on one page: arrivals, VIPs, departures, room readiness, open issues and the overnight handover.

One Workspace for Every Shift
Phone and laptop, representing any device

Works on Any Device

The same workspace on desktop, tablet and phone, in any modern browser. Add it to the home screen; there is nothing to install.

Active notification bell, representing never missing a guest

Never Miss a Guest

Unread counts on the browser tab, a soft chime for each new message or request, and a bell for alerts that need you.

Magnifying glass, representing finding anything fast

Find Anything Fast

Search for any guest from anywhere with one shortcut, and save the views your team uses most for yourself, a property or the brand.

Fingerprint, representing secure sign-in

Quick, Secure Sign-In

Staff sign in with a passkey, using Face ID or a fingerprint, with single sign-on and two-step checks where you need them.

De vrais hôtels.
‍De vrais avis.
De vrais avis.

Découvrez les témoignages des équipes des hôtels qui travaillent avec nous au quotidien.

Derrière l'extraordinaire

Automatisez les tâches courantes
Offrez une expérience exceptionnelle

VIP at 15:00. Suite ready by 14:00.

Today's VIPs and room readiness on one page. The welcome's planned. Even the flowers know their cue.

A vase of fresh flowers

Leak in 207 at 03:00. Morning team knows.

The overnight handover waits on the Today page. Nobody asks the guest to explain it twice.

A bucket catching a drip

Extra blanket, Room 312.

Ding. Delivered.

Folded blankets
Entièrement intégré

Vos systèmes communiquent enfin entre eux.

Vous n'avez pas besoin de plus de logiciels. Vous avez besoin de moins d'outils qui fonctionnent ensemble. Alliants regroupe toutes les informations relatives à votre séjour en un seul endroit.

Améliorez dès aujourd'hui l'expérience client numérique de vos clients.

Forts de plusieurs décennies d'expertise dans le secteur de l'hôtellerie, nos experts savent comment mettre en œuvre des changements au sein de votre établissement.

Un client dans le hall d'un hôtel

Des questions ? Des réponses.

Des réponses claires pour les professionnels de l'hôtellerie qui souhaitent comprendre comment cela fonctionne.

Les bases

What is the Staff App?

It is the workspace every hotel team member uses. It brings the day's briefing, guest search, conversations, requests and bookings into one app with shared navigation, alerts and shortcuts.

Who uses the Staff App?

Front office, concierge, guest services, operations and management teams. Each person sees only the modules, settings and properties their permissions allow.

Is it a separate product from the other Alliants modules?

No. It is the front end of alliants.ai. Each module, such as Messaging, Concierge, Contactless, Keys or Engage, appears in the same app when it is switched on for your brand.

Pour votre équipe

What does a shift start with?

The Today briefing for the selected property: headline counts, an attention banner, arrivals and departures, VIP arrivals, an hour-by-hour timeline and room readiness. Open issues with service-level timers, the overnight handover and a morning report that refreshes through the day sit on the same page.

How do staff find a guest quickly?

With Cmd/Ctrl-K from any page, which shows recent guests and stay status in the results. Staff can also find a guest by booking confirmation number, and save filters and views for themselves, a property or the whole brand.

How will staff know a guest is waiting?

Unread conversation counts show on the browser tab, a short chime plays for each new message and service request, and a bell in the top bar collects alerts such as an overdue service order. New arrivals are also announced to screen readers.

Can staff work on several guests at once?

Yes. Staff minimise up to five open items, such as a booking, to a taskbar, and new requests dock beside the page they are on. Unsent replies and notes survive a refresh, and staff who cover several properties switch between them from one selector.

Is there an AI assistant, and who controls it?

Yes, if you choose to switch it on. The assistant is optional for each brand and needs its own permission, so you decide who can use it. Staff open it from any page with Cmd/Ctrl-J and can ask about today's briefing in plain words.

Configuration et intégrations

Which devices does the Staff App work on?

Any modern browser on desktop, tablet or phone. Pages adapt to a phone screen, and staff can add the app to a phone or tablet home screen and open it full screen. There is nothing to install.

Which languages does it support?

Seven: English, German, French, Spanish, Simplified Chinese, Traditional Chinese, and Arabic, which switches the whole interface to a right-to-left layout. Date and time pickers follow each user's language and region.

What do we need to set up?

Very little. The Staff App is included with every alliants.ai brand. You choose whether staff sign in through your own identity provider, and optional features, such as multi-factor authentication and Academy, are set up for your brand during onboarding.

Sécurité et données

Alliants . est-elle certifiée en matière de sécurité de l'information ?

Oui. Alliants est certifié ISO 27001. La sécurité est intégrée à la plateforme, depuis la procédure de connexion du personnel jusqu'au stockage et à la suppression des données des clients.

Où sont hébergées nos données ?

On Amazon Web Services, in one regional deployment for your brand: Europe, the United States or Asia Pacific. Each brand has its own dedicated database, and data is encrypted in transit.

Comment nos collaborateurs se connectent-ils ?

With your own single sign-on, so access follows the groups in your staff directory, or with passkeys using Face ID, a fingerprint or a device PIN, and passwords that meet your brand's rules. Multi-factor authentication can be required for your brand, and sessions end after a period of inactivity, with a warning first.

Can we control who sees what?

Yes. Permissions are role-based and scoped per property, and navigation, search and every module entry are shown only to people who hold the matching permission.

What happens to unsent drafts on a shared front desk computer?

They stay in that browser tab only. Unsent drafts expire after 24 hours and are cleared at sign-out, and everything the app keeps in the tab is cleared when the tab closes.

Pour commencer

How do we get the Staff App?

It is included with every alliants.ai brand. The modules each person sees depend on what is switched on for your brand and the permissions they hold. Talk to our team about how it is packaged for your properties.

Comment peut-on voir comment cela fonctionne ?

Talk to our team. We will show you the module running in a hotel like yours and talk through how it would fit your properties and systems.

Vous avez d'autres questions ?
Ou vous souhaitez simplement vous lancer ?

Parlez à un vrai conseiller. Nous sommes les experts de l'accueil.

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